At The Vibe Tech, we aim to provide a smooth and reliable shopping experience for our customers. Please read our return, exchange, and cancellation policy carefully.

Return Eligibility

Returns are accepted only in case of genuine issues, such as:

• Damaged product

• Wrong product delivered

Important Conditions:

• Customers must inform us within 24 hours of delivery.

• An unboxing video or clear photos are mandatory for return approval.

Exchange Policy

We offer product exchanges within 7–10 working days.

To be eligible for an exchange, the product must be:

• Unused

• In original condition

• In its original packaging

Non-Returnable Items

The following items are not eligible for return or exchange:

• Products damaged due to misuse or mishandling

• Minor color or design variations

• Change of mind after delivery

Cancellation Policy

• Orders can be cancelled only before dispatch.

• Once the order has been shipped, cancellation is not allowed.

• To cancel an order, please contact our support team immediately after placing the order.

Disclaimer

• Product images are for reference purposes only.

• Actual color or design may vary slightly due to lighting or screen resolution.

• The Vibe Tech is not responsible for delays caused by courier partners, natural conditions, or unforeseen circumstances.